Leaders play a critical role in employee engagement, satisfaction and retention.
Leaders are also essential to direction setting, decision making, attaining goals and inspiring others.
Regrettably, far too many individuals are promoted into leadership positions simply because they are good at their current position.
With the high cost of turnover and mistakes, wouldn’t it be great if your leaders actually understood the people they lead and adjusted their leadership accordingly?
If they knew how to effectively address and resolve problems?
If they strategically fostered psychological safety and boosted well-being, productivity and profitability?
